PAYMENT INFORMATION

All prices in the online shop are final prices, include statutory VAT, and are exclusive of applicable shipping costs. For shipments to tax-exempt countries (e.g., Switzerland), no tax credit will be issued. We offer you various payment options. Your payments to us are encrypted and meet the highest security standards.

PayPal

If the customer selects the "PayPal" payment method, they log into their PayPal account in the window that appears after clicking the "PLACE ORDER" button and transfer the purchase price according to PayPal's guidelines.

Credit Card

If the customer selects the "Credit Card" payment method, they authorize uhlsport to charge the purchase price to the specified credit card (MASTERCARD or VISA) by providing the card type, card number, expiration date, and security code after clicking the "PLACE ORDER" button. The credit card will be charged immediately.

SOFORT Bank Transfer

If the customer selects the "SOFORT Bank Transfer" payment method, they authorize uhlsport to debit the purchase price from the specified bank account by entering their banking details and clicking the "PLACE ORDER" button. The payment is due immediately.

Giropay

If the customer selects the "Giropay" payment method, they enter their bank’s routing number in the window that appears after clicking the "PLACE ORDER" button to find their bank. In the next step, they are redirected to their bank’s login page, where they log in with their account number and personal identification number (PIN) to complete the payment.

uhlsport reserves the right, in individual cases, to exclude certain payment methods or suggest alternative payment options during the order process.

In the event that the ordered goods are unavailable or a contract does not come into effect for any reason, uhlsport will promptly refund any received payments. All other rights of uhlsport remain reserved.

SHIPPING INFORMATION

Orders placed on kempa-sports.com can be shipped to delivery addresses worldwide. However, we reserve the right to refuse certain international orders (outside Germany) if they do not meet specific requirements of our payment and shipping system.

When will my order arrive?

As soon as a package is shipped, you will receive a shipping confirmation via email. The tracking number included will allow you to track the shipment at any time.

Standard shipping time: 2-4 business days (Monday-Friday). Standard delivery times for other European countries may vary.
Express shipping time: 1-2 business days (Monday-Friday). Express shipping is only available if you have provided a phone number in your user profile. Express delivery times for other European countries may vary.

International delivery: Since our shipments are handed over to third-party shipping providers at national borders, we cannot guarantee exact shipping times for your country. For deliveries outside the EU, additional taxes or fees (e.g., customs duties) may apply, which must be paid directly to the relevant customs or tax authorities. Please inquire with the respective authorities for details.

Do I have to pay anything?

Shipping within Germany

The standard shipping cost is €4.99 within Germany. The shipping costs for destinations outside Germany will be displayed at checkout, depending on the destination country.
You can select express delivery for an additional €9.99 on top of standard shipping.

For orders over €99, standard shipping within Germany is free. However, express delivery is always subject to a fee. International shipments are excluded from this rule.